FAQ
4:47 pm
Tue April 10, 2012

WRTI New Website: Frequently Asked Questions

COMMENTS:
If you have comments you'd like to share, please scroll down and add them at the bottom of the page. Thanks!

QUESTIONS:
How do I listen online or on my mobile device?
To listen to the classical stream just click on the silver “LISTEN: Classical” button located at the top left corner of any page.  Alternatively you can click on the MP3 play button (a circle with an arrow in it) in the Now Playing block located at the top of the right column. Make sure you’ve clicked on the Classical down arrow in the block to guarantee you get the classical stream. Finally, in the footer section of every page you can click on Listen: Classical in the LISTEN LIVE section.

To listen to the jazz stream just click on the silver “LISTEN: Jazz” button located along the top of any page.  Alternatively you can click on the MP3 play button (a circle with an arrow in it) in Now Playing block located at the top of the right column. Make sure you’ve clicked on the Jazz down arrow in the block to guarantee you get the jazz stream. Finally, in the footer section of every page you can click on Listen: Jazz in the LISTEN LIVE section.

Where do I find your playlists?
Playlists can be found in several places. If you're looking for the playlist or the program that's on the air right now, just go to the "Now Playing" block in the upper right-hand corner of the homepage. Click on the name of the program that's listed as ON AIR. You'll then be directed to a page that has the playlist.  You can also search for a specific playlist by going to our drop-down menu under "Playlists and Schedules" and selecting either "Search Classical Playlists" or "Search Jazz Playlists."  Also, every program page includes the most recent playlist at the bottom of the page, as well as links to previous playlists.  You can find a list of Classical Programs here and Jazz Programs here. Finally, every page includes links to playlist searches in the footer in the On Air Info section.

How do I find your program schedule?
Our program schedule can be reached by going to the drop down menu under Playlists and Schedules and selecting either Search Classical Schedule or Search jazz Schedule.  Also, the Now Playing block in the right column includes a link at the bottom to our Full Schedule.  Make sure you’ve clicked on the Classical or Jazz down arrow in the block to guarantee you get the appropriate schedule.  Finally, every page includes links to Daily and Weekly schedules for jazz and classical music in the footer in the On Air Info section.

How do I subscribe to a podcast?
All podcasts and RSS feeds can be found mid-way down the right column in the section titled Podcasts and RSS Feeds.  From the homepage you can view all the podcasts available on our site.  If you’re on a specific program’s page, you’ll see a direct link  to that program’s feed and podcast (if available--not all programs have a podcast).

How do I find information about a specific show or program?
Individual programs can be found by clicking on the appropriate link under "Programs" in the main menu.  Options include Classical, Jazz, Opera, Specialty Programs, Features, News and Views, and All from A to Z which will give you a complete list of every program.

How do I provide feedback about the site or get a different question answered?
Questions about the site can be sent to editor@wrti.org; we’ll be sure to get back to you as soon as possible. Contact information for other questions can be found on our "Contact Us" page under "About" in the menu at the top of the page.

Finally, you can leave a general comment about the new website below.  Thanks!